NHS sues Multiplex for £73m over Glasgow hospital

29 January 2020 | By Neil Gerrard

Image: Gillespies

NHS Greater Glasgow and Clyde (NHSGGC) is suing Multiplex for £73m after problems on the £842m Queen Elizabeth University Hospital, which was completed in 2015.

Multiplex undertook the design and build of the hospital and NHSGGC claimed there had been issues around the “operational effectiveness” of the hospital, which it said had affected the delivery of healthcare.

In a statement, Multiplex said: “Multiplex is extremely disappointed that some five years after the completion of the Queen Elizabeth University Hospital, which was delivered on time, on budget, and fully certified before its handover, the Greater Glasgow Health Board (GGHB) has now decided to issue legal proceedings against Multiplex, its design consultants and other professional advisors.

“We are currently reviewing the terms of the claim with our advisors and will be providing a response in due course.

“Multiplex is of course treating the matters raised with utmost seriousness and will continue to work openly, proactively and transparently with GGHB on this project.”


I think the industry needs to re-evaluate how it goes about the design and construction of Hospitals similar to this and of course the Edinburgh Children's Hospital. There seems to be a tendency to focus on the aesthetics and not on the function. There is no reason why in this digital age that we cannot have a template for design of these buildings incorporating the best functional ideas from industry professionals that are used for every construction taking into account known variations. A modular approach to Hospital design and construction. Crikey we have built enough of these to already have sufficient empirical data. The downside is they may all look very similar but at least they are cost-effective and functional.

Hugh Thomson, 30 January 2020

Yes of course, "re-inventing the wheel"! This helps generate increased professional fees for these vanity projects. I have worked in other countries and seen the use of a standard template together with site specific adjustments resulting in excellent outcomes for client and user alike.

Graham Kelley , 31 January 2020

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