Chartered Institute of Building Magazine of the Chartered Institute of Building


CIOB launches survey of client members

9 July 2020

The Chartered Institute of Building (CIOB) is running a survey of members who work for construction clients, to understand their key concerns and how covid-19 has impacted them.

The initiative is being led by Gren Tipper, operations director at the Construction Clients’ Leadership Group (CCLG). The CIOB recently joined forces with the CCLG to form a collaborative client group that focusses on client leadership in our industry.

“The impact of covid-19 now dominates the focus of the group and has quickly led to the formation of a covid-19 client working group,” said Tipper. “The aim is to help the construction industry better respond to the issues raised by the pandemic – and to get that key insight from clients to support the critical working relationships between contractor and clients. 

“Our group has representatives from companies and organisations across the world, including two CIOB Trustees.”

The group is currently focusing on three main areas:

  • The impact of covid-19 on construction
  • Reaching and supporting the client community
  • International collaboration

“We all know that clients are unequally positioned to demonstrate leadership and facilitate change; the challenge is getting them to act in unison in key strategic areas,” said Tipper.

“The CIOB wants to engage client members to understand their needs, both professionally and the support required for their businesses. We aim to more fully connect with small and micro suppliers – the engine room of our industry – where clients are able to bring about much-needed improvements in commercial and contractual relationships, giving a better platform for quality outcomes in all key areas.

“Now we are at the point where we need your help. Specifically, we want to understand how many CIOB members are employed by clients along with some background information on their roles and any work they do in support of the industry. This short survey will help us gain the insight we need to build a more collaborative experience.”

The survey can be accessed here.