CIOB launches Code of Quality Management

9 September 2019 | By CM staff

CIOB Construction Quality Commission chairman Paul Nash and CIOB CEO Caroline Gumble

The Chartered Institute of Building (CIOB) has published its Code of Quality Management, which aims to provide a single point of information on construction quality management for construction professionals to improve quality.

The publication of the Code follows nearly two years of work by the CIOB’s Construction Quality Commission, which was launched in response to a report into defects that led to the closure of a number of Edinburgh schools. The Commission’s work was given a new urgency after the Grenfell Tower fire in June 2017.

The new Code, subtitled a “Guide to Best Practice Construction Quality Management“, establishes best practice for quality management and quality planning processes.

The Commission, led by a group of CIOB past presidents, worked with CIOB members and other industry organisations to identify the main issues either promoting or preventing the delivery of quality in construction.

Paul Nash, chairman of the Commission, said: “Quality, or rather the failure of quality, is arguably the most important issue facing the construction industry today. Our research identified an underlying cultural issue in the industry. Quality was being sacrificed to achieve targets. We are now in a position to deliver the Code – and the Commission’s other outputs – to raise the issue of quality in the built environment and help drive up standards. I hope this document provides practitioners with the tools and processes needed to deliver quality on construction projects.”

QM course

The Commission’s work also resulted in the launch of a course in Construction Quality Management last year. This is aimed at construction managers and looks at setting and meeting quality objectives and the relevant processes, legislation and compliance. There will also be a MOOC - a massive open online course - on quality, going live later this year, which will be free to construction industry professionals.

In addition to driving the Construction Quality Commission’s work forward, the CIOB also collaborated with the Royal Institute of British Architects (RIBA) and the Royal Institution of Chartered Surveyors (RICS) on the ‘Building in Quality’ initiative last year, which includes a free-to-download digital tool, the Quality Tracker, designed to improve the quality of outcomes in the construction industry.

Caroline Gumble, CEO of the CIOB, said: “I’m delighted that the work of the Commission has achieved so much and been such an important part of the necessary conversation around quality in our industry. In talking to members and partner organisations, I’m also pleased that there is a real collective appetite to continue driving forwards to raise standards, promote best practice and now implement the findings of the Commission with this new Code, with a real sense of urgency.”

The new Code of Quality Management is available to download as a pdf from the CIOB’s website.


This has been a step forward in the construction Industry.

Abudu Ziwa ACIOB, 10 September 2019

The new code is aimed at construction managers, however the clerk of works traditionally provide an independent verification of the quality of workmanship from design to completion. What do CIOB members think about where the clerk of works fits in the process ?

Paul Bole , 11 September 2019

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